Privacy & Cooky Policy


Your privacy and the protection of your personal data is important to us. We also want you to enjoy our website and online services. That is why we designed our website to conform to both Belgian and European data protection regulations.

By using this website, you agree to the terms and conditions as explained in this privacy policy. These cover the following: cookies, action tags, data usage, the data we collect, this website’s management, the safety of the data traffic, whether or not you can view, adapt or delete your personal data, how to verify when this privacy policy was last updated, and how to contact us.

Trendhuis cvba reserves the right to change this policy without notice. By using this website, you automatically agree to the terms and conditions of this new privacy policy. This policy was last updated on the 24th of May 2018.

Let us, for your convenience, summarise everything:

  • Cookies: Our website uses cookies. We do this to improve your experience while using our website. Further down this text, we provide you with links on how to disable cookies in your browser. Please note that doing so might result in this website not displaying properly.
  • Action tags: Your surfing behaviour is stored anonymously through action tags. What does this mean? It means that we can use tools like Google Analytics to review which pages you visited, how much time you spent on them, from which page of the website you came, etc. However, we do not in any way link this data to your personal data.
  • Data usage: All collected data will not be kept longer than necessary. If you use our contact forms to send us your name and email address, we will use that information to reach out to you. We then delete this data. All data is stored and processed within the EU’s borders.
  • Data collection: The only personal data we collect is your name and your email address, and only if you send us these details through our contact forms. We use this information exclusively to contact you in relation to your inquiry. We will not store this information in our mailing lists. Nor will we ever sell, share, give licence to use, trade or rent out your data to third parties.
  • This website’s management: The management of this website is completely in the hands of Trendhuis cvba.
  • Data safety: Your visit to our website goes through a Secure Socket Layer (SSL) encryption technology (in other words, an https connection). Only employees that need access to your data – to respond to your message – will temporarily have access to your name, email address, and the message you sent.
  • Editing or deleting data: You can always contact us to edit, correct, verify, review or delete your data.
  • Last update to this privacy policy: This privacy policy was last reviewed and updated on Thursday, the 24th of May 2018.
  • Contact: For all your questions regarding our website and this privacy policy,
    please reach out to info@trendhuis.be, +32 15 28 54 00, or via written letter to Trendhuis cvba, Jef Denynplein 14, 2800 Mechelen, Belgium.

More detailed information

Cookies

Our website uses cookies to improve your surfing experience.
Cookies are small text files that are stored on the website’s visitor’s hard drive. Their purpose is to hold information. Cookies facilitate the usage of this website by storing the user’s preferences.
Certain cookies help with the clean, visual presentation of this website. Other cookies help the web application to operate correctly. Trendhuis.be does not use cookies to store personal and/or sensitive information.

By adjusting the settings of your browser, you can prevent a website from placing cookies on your computer.
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Chrome: http://support.google.com/chrome/bin/answer.py?hl=nl&answer=95647
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Safari: https://support.apple.com/en-au/guide/safari/sfri11471/mac

Keep in mind that disabling your cookies might result in certain visual elements not showing as intended or that certain web applications will be unusable.

Action tags

Action tags, also known as web beacons or gif tags, are a web technology used to review a website’s usage. For example: How often does a page get visited? Action tags are invisible to you, and each part of our website, including advertisements or emails sent by us, can contain action tags. We may occasionally invoke third parties to review the usage of our website through action tags on our website and our advertisements on other websites.

The collective use of cookies and action tags allow us to collect valuable information for the improvement of our website and online services, and to measure the effectiveness of our advertisements and marketing campaigns. We will not give your personal data to any third party. Nor will we use this information in our own mailing lists.

Data usage

We commit to the protection and security of your privacy. We consider all personal data given to us as confidential and will not store it any longer than necessary. This entails both data that you share explicitly and data that is collected automatically like, for example, your IP address, the browser you use, your computer’s operating system, the number of times you visited our website, and the pages you visit. Contact information will under no circumstance be given to third parties. All data is stored and processed within the EU’s borders.

What data will be collected?

Only personal information, namely your name and email address, and only if you provide us with this information through our contact forms. This information can be used to contact you. We will not store this information any longer than necessary. We will not sell, share, give licence to, trade, or rent out your personal data to third parties. You are not obliged to provide this information to visit our website.

Who manages this website and where are our servers?

This website is managed by Trendhuis cvba, with a registered office at Jef Denynplein 14, 2800 Mechelen, Belgium. When you provide us with your personal information, you agree to the use of your personal information and with its storage and processing on our servers, wherever they may be located.

Is the information collected on our website safe?

We want your information, including your personal data, to stay as safe as possible. We strive to transfer your data safely from your personal computer to our servers through the use of standard techniques. To protect the integrity and confidentiality of your visit to our website, we use Secure Socket Layer (SSL) encryption technology to send such personal information to our servers.

We secure the data you give us on servers located in a controlled and protected environment, secured against unauthorised access, use or change. Only employees who need access to your personal information in order to fulfill their task or function will have access to this data. All employees of Trendhuis cvba also have to comply with our privacy policy. They are also made aware of our security practices. If an employee does not comply with our policies, he or she can be reprimanded, possibly resulting in the termination of their employment.

Regardless of the aforementioned safeguards to protect your data, including your personal information, from loss, abuse or change by third parties, you need to be aware that sharing your information over the internet always comes with risks. It is always possible that a third party can circumvent our security. In that case, we cannot, in spite of our best efforts to protect your data, guarantee the safety or privacy of the information you send us. As such, providing us with your personal information is at your own risk.

Can I review, edit or delete my personal information?

You can always contact us (1) to edit or correct your personal data, (2) to verify and review the personal information we have of you, (3) to change your preferences with regards to notifications and other information you may receive from us, or (4) to delete the personal data we have of you.

How can you contact us?

For questions about the data we collect or on how we use this data, please contact us via email (info@trendhuis.be), telephone (+32 15 28 54 00) or written letter (Trendhuis cvba, Jef Denynplein 14, 2800 Mechelen, Belgium).